If you still need help, please contact Apple Support. provided; every potential issue may involve several factors not detailed in the conversations Thanks in advance. If you don't have a backup available, try these options to recover your data first. It only takes a minute to sign up. This site contains user submitted content, comments and opinions and is for informational purposes Ask Different is a question and answer site for power users of Apple hardware and software. Feb 26, 2019 9:47 AM in response to patrickburch, User profile for user: when I go through the steps to change the password, it says the password reset failed and it can't unlock this volume. Hi There, mark symbol when It ask for your password? I did it multiple times, with the same result. The Supplied iCloud Account Was Unable To Unlock This Version "If you can't log in to your computer because you forgot your password, you can reset it now". Yes. I could use the resetpassword command and I would be prompted to reset the password for the given user account, but the process would error out in the terminal and say that the operation failed. We also went to the Disk Utility to unlock the harddrive but here it also wont accept the password. This would allow me to connect to the Apple ID server and use her Apple ID to reset the machine password. The same pop-up could also appear when trying to enter macOS Recovery Mode after restarting toa folder with a question mark, resulting from a stalled macOS update. Choose Password & Security. What does a search warrant actually look like? This appeared to erase both the HD and the HD - Data volumes. Acceleration without force in rotational motion? Does any have any other ideas? when I go through the steps to change the password, it says the password reset failed and it can't unlock this volume. Click Utilities > Terminal on the menu bar. Managed services providers often prioritize properly configuring and implementing client network switches and firewalls. Hit the power button, then immediately press and hold the Command + R keys. Can I use a vintage derailleur adapter claw on a modern derailleur. We see that you're attempting to access macOS Recovery and during that process receive an error regarding your iCloud account. Even when successfully reset. Thank you. Now press the power button again to turn on the device. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of All postings and use of the content on this site are subject to the. Reddits Home to Apple's Latest Operating System! Boot the Mac to the login screen. The computer is essentially frozen. Advertisementsif(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'techgamin_com-box-3','ezslot_2',163,'0','0'])};__ez_fad_position('div-gpt-ad-techgamin_com-box-3-0');Are you worried your mac has reached a point of no return because you tried resetting the password to your mac but surprisingly got an error message saying the supplied iCloud was unable to unlock this volume? Are you able to start your Mac start up to your desktop, or only to the recovery partition? However, when I subsequently try to sign in using the Apple ID, I keep getting Since you didn't set the option to allow your AppleID to unlock the volume, did you save somewhere the recovery key the system gave you? Is there any way to remove the icloud lock ? any proposed solutions on the community forums. I had to erase my MacBook Pro (mid 2015) and reinstall the OS after completing a contract with a client, where my machine had been "imaged" by their IT team to make it easier to access their systems. Nov 11, 2021 11:46 AM in response to sokhorncam. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of The adage youre only as good as your last performance certainly applies. This site contains user submitted content, comments and opinions and is for informational purposes It goes to a flashing ? folder icon. 308, 3/F, Unit 1, Building 6, No. Advertisementsif(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'techgamin_com-large-mobile-banner-2','ezslot_4',175,'0','0'])};__ez_fad_position('div-gpt-ad-techgamin_com-large-mobile-banner-2-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'techgamin_com-large-mobile-banner-2','ezslot_5',175,'0','1'])};__ez_fad_position('div-gpt-ad-techgamin_com-large-mobile-banner-2-0_1'); .large-mobile-banner-2-multi-175{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:250px;padding:0;text-align:center !important;}We hope these steps helped you. Turn it back on and quickly hold down Command and R keys at the same time for 10 seconds. Looks like no ones replied in a while. Are IT departments ready? So, I exited MacOS Recovery and the same prompt came. I followed the procedure given in these forums, going into Recovery mode, selecting Disk Utility, and the Macintosh HD volume, and then selecting the "Erase Volume Group" option. Throughout her 3 years of experience, Jessica has written many informative and instructional articles in data recovery, data security, and disk management to help a lot of readers secure their important documents and take the best advantage of their devices. Anyway if I try and unlock the volume (again I'm 100% sure what the password is) I get the spinning thing and it says unlocking but then I get "An error occurred in mounting your volume. If you forget your Mac's login account password, you might not be able to access the data stored on a FileVault encrypted drive. Select a backup or snapshot and click Continue. My wife inadvertently activated FileVault and can't remember if/where she stored the Recovery Key. What on earth is going on!?? Jenny is a technical writer at iBoysoft, specializing in computer-related knowledge such as macOS, Windows, hard drives, etc. If you're unable to remember the password to unlock your Mac and your Apple ID isn't working as expected you can see what steps to take next here: If you forgot your Mac login password, Supplied icloud account was unable to unlock this volume, User profile for user: Note: This method requires a copy of the FileVaultMaster.keychain file (if one was created) in order to recover the encrypted disk. null, User profile for user: We ask, as this error is related to the FileVault encryption process. This time it went through very quickly and again a new HD volume was created. "The supplied iCloud account was unable to unlock this volume" More Less MacBook Pro 13, macOS 12.4 omissions and conduct of any third parties in connection with or related to your use of the site. Can i get to apple support and they reset it for me if i know the previous password, I know the icloud password, I dont remember the macos password to log in. Are you following the steps in this article to change your password? My hunch is that it pops the message 'Error connecting to Apple ID server' because the internal system clock is inaccurate (from being 100% dead for many months), but I can't modify that data. SLAs involve identifying standards for availability and uptime, problem response/resolution times, service quality, performance metrics and other operational concepts. Click the ? Jessica Shee is a senior tech editor at iBoysoft. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Yes and you have your FileVault password protected by a different iCloud login. I dont have another other apple device. The device is showing up under my apple ID. Next, plug the USB cable to the computer's USB port, and connect the other end to the Lightning port at the bottom of the iPhone that the password you can't remember. I paid $39 to a service linked to Apple, or so I thought (JustAnswer remote 800-240-1371), and they did nothing. Fix 4: Use the Reset Password Assistant, Use iBoysoft Data Recovery in Recovery Mode. Recovery Assistant asking me to unlock FileVault. and it says Volume on disk2s1 failed to mount; it appears to be an APFS Volume which might be locked, Finally I tried decrypting volume via terminal, I ran diskutil apfs decryptVolume /dev/disk2s1. iOS 16 + Fix Unable to Activate PRO HUB 2.56K. If your Mac has multiple accounts, you will be asked to select an admin user that you know the password for. You must log in or register to reply here. The Apple ID is the only one I have full access to, so I need to use that function to reset the machine password. We understand you have some questions about unlocking your Mac. 6. icon to be prompted with performing a reset by using your Recovery Key. Did you try changing the password on any other apple device? Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. Monday to Sunday: 8:00am - 9:00pm. Press Windows Key + R to open the Run box. How to fix this issue? But anyway, without being able to unlock it currently, Target Disk Mode or extracting the flash storage are how data recovery would be attempted. To aid us in isolating this issue, can you clarify the following? omissions and conduct of any third parties in connection with or related to your use of the site. To start the conversation again, simply Is attempting first aid via disk utility helpful, or Disk Warrior? 1300 989 000 (Charges apply) Calling from outside Australia. I tried entering my user login password and my iCloud (Apple ID) password. 1-800-MY-APPLE, or, Use FileVault to encrypt your Mac startup disk, Sales and I can log into iCloud on all of my other devices, except my MacBook Pro. Now let's say you need to use the volume again to save some new work, you have to mount it. Big "uh-oh." Fix 6: Restore from Time Machine 7. With the UUID, enter the following command to unlock the disk. Turn off your Mac by holding down the power button for 5-10 seconds. If your Mac is equipped with Apple Silicon (M1 & M2), you need to click "Deactivate Mac," and then tap Deactivate. Press question mark to learn the rest of the keyboard shortcuts. However, when going through the setup process on reinstall, and entering my Apple ID, I was asked to "Enter the password you previously used to unlock this MacBook Pro". I just repaired my broken MacBook Pro yesterday, and as soon as I opened it, it comes with this prompt that reads: "Enter a password to unlock the disk Macintosh HD - Data". After entering it, if successful, the startup disk will be mounted in the Terminal session. iOS 16 + Fix Unable to Activate - YouTube 0:00 / 7:58 iOS 16.3 iCloud Unlock!! But sometimes when I try this option it won't accept the password (yes the exact same password) I just get "Incorrect password". I called Apple Support and we did several reset but no success. Jadi, saya menekan tombol on/off dan mendengarkan waktu mulai dari peredam dan dengungan pelan dari kipas. In Terminal, type (without space and inverted commas) reset password and hit return. If not, you should change your password. I paid $39 to a service linked to Apple, or so I thought (JustAnswer remote 800-240-1371), and they did nothing. It will eventually disconnect itself from Wifi if I click that option after about 10 seconds: Apple disclaims any and all liability for the acts, Try any other Apple ids for anyone using the computer , if not it's an erase 2 SwaggyCrab 2 yr. ago Yup I logged in on my previous iCloud and it worked 1 SwaggyCrab 2 yr. ago It is an endless circle. only. Looks like no ones replied in a while. Successful IT departments are defined not only by the technology they deploy and manage, but by the skills and capabilities of their people. 4. ask a new question. only. 2 years ago 451 1. Youre gonna have to have another Mac with Mojave later. It will ask you to enter the BitLocker password to unlock the drive. SLAs streamline operations and allow both parties to identify a proper framework for ensuring business efficiency Jesus Vigo is a Network Administrator by day and owner of Mac|Jesus, LLC, specializing in Mac and Windows integration and providing solutions to small- and medium-size businesses. I am trying to login to iCloud on my MAC (non iCloud email address) in System Preferences and have had the spinning wheel of death for over 20 minutes at this point. THE GOAL Choose your startup disk and click Restore. The machine seemingly can't connect to the internet to reset the password via Apple ID even though I have verified it is connected to Wifi. 3.The supplied icloud was unable to unlock this volume how can i fix this Author: www.justanswer.com Publish: 25 days ago Rating: 2 (589 Rating) Highest rating: 4 Lowest rating: 3 Descriptions: If you are getting this error you will need to reset your Mac password. Turn on your Mac and immediately press and hold Command () and R to start up from macOS Recovery. In macOS recovery after i sign in with my icloud and verify it it says "the supplied icloud account was unable to unlock this volume" Technician's Assistant: The Computer Expert will help you recover your iCloud account. Suppose you didn't manually back up your Mac before the update; there's still a chance that you have a local APFS snapshot of your startup disk to restore to if you have configured Time Machine to back up to an external drive and back up your Mac automatically. Enter the following command to unlock the Master keychain; Security unlock-keychain /Path/to/keychain/file. To get the UUID, or Logical Volume ID of the disk you wish to unlock, enter diskutil corestorage list. Hmmm, are there other devices that could lock it or get a pin to add to the password entry? Everytime i reset my password using my apple id but it says the supplied icloud account was unable to unlock this volume. MacBook Pro 13", Then if I try to get to the internet from the Mac it gives me an error message An unknown error occurred (13014). To start the conversation again, simply I then skipped signing in with the Apple ID and completed the rest of the setup. Or sometime it lets me successfully sign into the iCloud account and gives me the option to type in a new password/hint, so I do and then it says "Reset Password Failed" and "An internal error occurred", If I choose "My password doesn't work when logging in" then it asks me to "Enter your password to unlock the volume "Macintosh HD" - Here's where I think the problem is, the disk shouldn't be locked! What on earth is going on!?? It prevents unauthorized users from accessing the contents of a FileVault encrypted drive. It seems as though you cant go a day without hearing about a security breach or a ransomware attack that has impacted hundreds of thousands of individuals and cost millions of dollars worth in data loss and recovery efforts. Is the disk corrupt? Do you recall if FileVault was enabled prior to this issue? Yes If you're not having luck working with support, you could enlist a friend to call support and do the typing so that you are more clear with them about what specific step isn't working. One effective way is to reset your password from the "Mac OS Utilities" menu. only. 9. Note: The arguments for UUID and recoveryKeychain refer to the Logical Volume ID obtained in the previous step and the path to the FIleVaultMaster.keychain file, respectively. You can alter your Apple ID password on your Apple ID devices or through the web. All Rights Reserved. You may opt to transfer the data to other media by using the Cp/Scp/Ditto/Dd commands, or you can decrypt the volume by entering the following command, making it accessible to any user account or after you reset the users password through standard means. What you can try to do is target discount. What volume are you trying to unlock? Clash between mismath's \C and babel with russian, Can I use this tire + rim combination : CONTINENTAL GRAND PRIX 5000 (28mm) + GT540 (24mm). captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of 1-800-MY-APPLE, or, Sales and During the startup into recovery, are you given an opportunity to enter your Apple ID, or prompted for a two-factor authentication passcode? When these are not included in the export, the source cannot be re-indexed in the target case. on macOS Recovery, move on with Fix 5. Click the arrow button to proceed. I have been stuck in this loop for more than 2 weeks now since I returned back from my international trip. The. This site contains user submitted content, comments and opinions and is for informational purposes only. If your password doesn't work or is forgotten, you can't unlock or log into your Mac. Use the Reset Password assistant on Mac Click on Turn Off BitLocker. provided; every potential issue may involve several factors not detailed in the conversations Refunds. Advertisementsif(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'techgamin_com-leader-3','ezslot_7',179,'0','0'])};__ez_fad_position('div-gpt-ad-techgamin_com-leader-3-0');Read Also: Is 256GB enough for music? This site contains user submitted content, comments and opinions and is for informational purposes Step 3: Enter your details on the next page and " Register Now ". I assumed this was the same password as before, but I got a popup asking to "Enter the passcode you use to unlock