Dear677kadyf, Thank you for your recent stay. If you have kids, there is a kid club and a really nice water park. The staff was very professional and courteous. Dear Lovelylady226, First, we would like to thank you for choosing our Ocean Coral Springs by H10 property as your vacation destination. Ocean Coral Spring | Hotel in Jamaica | Ocean by H10 Hotels EN USA & Canada +1 647 846 3236 Mexico +52 558 873 8794 Dominican Rep. +1 849 944 5562 Argentina +54 11 5219 5589 Colombia +57 601 7702617 Brasil +55 21 4042 0495 Chile +56 2 2938 1389 Europe +34 900 444 466 EN FIND YOUR HOTEL OFFERS CLUB H10 STAY GREEN FLIGHT + HOTEL MY BOOKINGS Located on the seafront of Coral Spring and offering access to a spectacular white sand beach with turquoise waters, it features modern rooms, large pools and wide range of dining options. We want to thank you for sharing your experience with us and we are happy to know that we were able to make your stay a great one. {{lc.user.data.NombreCompleto}}, Welcome, Are any cleaning services offered at Ocean Coral Spring Resort? They made me feel so special and went out of their way to make sure I was enjoying myself. The shower was a good size and we had no. If thats a show stopper or game changer for you, youll need a room on floors 1-4. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. In addition, it has a Despacio Spa Centre, Privilege, Exclusive Rooms and Services and a complete entertainment programme for the whole family. Loved staying in the pools with my drinks. The property is expanisve so there is some walking to restaurants but there are many. Bryan and Kino put a smile on our faces daily. A lot of activities for families even with small children 1+. Booze inventory was hit and miss. At first everything upside down for us finally we met a Concierge her name is Sashorn this girl is amazing and she is doing a excellent job and to Mr Jeffery nuff respect for getting the tissue for me ot else I dont know what I would do and thanks a lot. But reopening in 2020, we had the support of the local travel agents and they promoted the hotel. I hope he can improve the service as it is a nice place. Achieve personal / store sales goals and service objectives. If they fill up, you can wait in line all over again tomorrow. Ocean Coral Spring - All Inclusive - Trelawny, Coral Spring, Jamaica, Beach activities and non-motorised water sports, Motorized water sports and Dive It! Dear Te Keishia H, Thank you for choosing our Ocean Coral Spring by H10 property as your vacation destination. General Manager. Provide GAS3 selling experience for DIY and professional customers. Royalton Blue Waters Montego Bay, An Autograph Collection All-Inclusive Resort, Royalton White Sands Montego Bay, An Autograph Collection All Inclusive Resort. Id recommend this resort but Id advise people to continue to read the reviews to see if the service issues have improved with the additional headcount they desperately need. Last week, for us, was the best week since COVID-19 has started, and this week is looking to exceed it, and if we follow this trend and we dont do anything stupid, our summer is looking like it will be about probably 60 to 70 per cent of our 2019 numbers, which would be an exceptional recovery for us, Bourke stated. Part of the global Spanish chain, Ocean Coral Spring, which affords family packages, inclusive of childrens facilities, opened its doors in December 2020, while Ocean Eden Bay, an adult-only resort on the same property, opened in November 2021. Likely not. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We are happy to learn your birthday trip was a delight. They were great!! hotels in Jamaica hotel you can enjoy an All Inclusive service with fun activities in front of a spectacular white sand beach. You may want water shoes for this purpose. And am also going to recommend them to you Sashorn and I know you will make sure Micheal and shameika take good care of them, Dear Guest,Thank you for choosing our Ocean Coral Springs by H10 property as your vacation destination. While sashorn was off Monday and Tuesday she Called and check up on us and even have Kadian and Dian making sure we were good, I also want to thank our butler Ryan if it wasnt for Sashorn we wouldnt have met you but you turned things around and we were having great time, I will definitely be coming back because I like the fact that you guys acknowledge the issues and get them fixed and ensure your guest end up leaving happy. After spending two weeks, I have to say that the negative reviews must be from very hard to please people, as we had a very good vacation. Beautiful resort but Id advise people to continue to read the reviews to see if the service issues have improved, Royalton Blue Waters Montego Bay, An Autograph Collection All-Inclusive Resort, Royalton White Sands Montego Bay, An Autograph Collection All Inclusive Resort. Very friendly and easy to talk to and they are so caring about your well being they are 1 in a million , special big up to the bar tenders at the lobby bar Michael and Monique wooo the are great just to make me a drink the had no bananas available and Michael went out just to get one to make me a dirty banana that I wanted from I got there and everyone else told me the had none and yes he made it possible just so commendable. Ryan the butler and NATASHA from front desk was awesome!!! The chairs in the restaurants are all dirty, fabric needs changing. Teenclub room with video games available. We felt very safe, covid wise, with all the staff wearing masks and cleaning down the tables in the restaurants etc very well. Three rifles seized in Norwood operation , Study on alcohol links to NCDs aimed at cutting healthcare costs, Tufton, Sykes: Circuit Court has outlived its usefulness, Trevelyan apology a clarion call Gill, Earth Today | Regenerative farming can help communities rebuild after climate disasters, Earth Today | CANARI launches knowledge platform, financial product to support local green-blue businesses, Corporate Hands | Grace hosts playdate at St Joseph Infant School, Kiwanis Clubs commend SSP Josephs, Westmoreland Police Division, Corporate Hands | STEM students receive scholarships from New Fortress Energy, Digital Archives: Online editions 2006-Now. They put their full support behind supporting our product, and also sharing with us feedback and being in constant dialogue with us, Clarke shared at the function, where they honoured the top 20 local agents for their business in 2021. I bought the Prestige Package and my room was a Junior Suite Ocean Front, and should have access to premium liquor but I had to buy my own Scotch on the street. If you accept, the children will be removed from the booking, and only the number of adults will be taken into account. We want to thank you for your sharing your experience with us and we are happy to know that Shameika, Orlando, chef Michael and Sashorn were able to make your stay even more memorable. My only con is the beach. Ocean Hotels, General Manager at Ocean Coral Spring Resort, responded to this review Responded November 26, 2020. Primary Responsibilities. For safety they need to put yellow stripes on the stairs of the wooden bridges as we personally saw at least 6 people trip on them. Cheap Vacation Travel and Events got a plaque and a three-night stay for two at any local Ocean by H10 property; Leisure for Pleasure Holidays and Tours Limited got a plaque, a four-night stay for two in the Dominican Republic at any Ocean by H10 hotel, plus a US$500 flight credit; while KML received a plaque, two four-night stays for two at any Ocean by H10 hotel in Mexico or the Dominican Republic, along with a US$1,000 flight credit. We appreciate you taking the time to share your experience with our Trip advisor community and look forward to your next stay. Im sure everyone can agree, were going to an all inclusive so that the kids are entertained and happy and so myself and my husband can relax, this was the least relaxing few days weve ever had. Tripadvisor performs checks on reviews. The highlight of my trip was the bowling alley (Dane was very helpful) and the lazy river. Log into your Members Area with your Club H10 registration details: You only need your Club H10 card number to activate your online account, Log in to your agency/company Private Area, If you do not have an online account for managing your agency's bookings, please register and you will be able to manage them with multiple users, Welcome, We love to share these kinds of feedbacks as they encourage our staff to continue working on making satisfactory guest stays .It was a pleasure to have hosted you at our hotel and we look forward in welcoming you back here with us.Regards,Sabrina De Pasquale. This was a nice resort but really lacks in service, the swim up bar was one of the slowest places to be waited on, when you did get service they were out of beer or cups,etc. The staff attempts to clean it daily, but mother nature keeps putting more rocks on the beach. Room: All Rights Reserved. Their work has been phenomenal. Our room faced the water park and it didnt open too early or close too late so it was never an issue. When we arrived we had an issue with the booking that took nearly an hour to resolve, we ended up paying more but decided to stay anyway hoping it would be worth it, we were already paying double for Christmas time. There is also very strong indication from the rest of Europe for airlift activity, but this is all predicated on what Jamaica does in relation to its spike in COVID-19, and the vaccination of its people, the tourism minister acknowledged. Overall, we had a great time at the resort. Its amazing receiving this award, being number one for Ocean. From our The Ocean Coral Spring is a new five-star resort to be opened at the end of 2019. The lazy river is more than just lazy, there is very little flow. Blessings to all. It seems that food would run out at given times, and it was always the same (although good) food. Both countries are two of Jamaicas most important source markets. Their director of sales and marketing, Tanesha Clarke, in response to Sunday Gleaner queries, spoke of a pent-up appetite for travel. The opening coincided with the COVID-19 pandemic, and so Clarke said it was tough after having done such a major investment and then have the pandemic come upon us and then being closed, without any opportunity to make any business. This evening is just an expression of our thanks. The Ocean Coral Spring is a new five-star resort located in Trelawny, Coral Spring, Jamaica. Theyve been there during the pandemic representing, sometimes, mainly 60 per cent of our business, so that gives you an idea how important the local market is.. The air conditioning was either too chilly or not working. Ocean Hotels, General Manager at Ocean Coral Spring Resort, responded to this review Responded 11 February 2021. Property : The resort was beautiful and really big. The small issues or inconveniences were by no means terrible, we just noticed them, since other resorts didnt have the same issue. Provide leadership and developmental coaching for store Team Members. I did the Privelege Oceanfront and let me tell you it's the only way to go. Job specializations: Sports/Fitness/Wellness. Yes, dry cleaning and laundry service are offered to guests. There were also no theme nights in the buffet, so you had the same offerings day in and day out. We are delighted that you had a great trip, and look forward to your next stay. Bar and Philip the Manager. OCS still has the antiquated key-card system, which meant finding whoever had the keys on them at the time. Full Time position. It was easy to find verse the previous reviews stating otherwise . Top room amenities include air conditioning, a flat screen TV, and a desk. Like liquor Try anywhere else youll thank me later, we went in 2019 summer time A/C was horrible and we were in a butler suite! Regarding Oceans expression of gratitude, James-Watts said: Its good. Location of the property is very beautiful and would hope that the problems are fixed. The other service problem was the privilege guest services, the staff at the front would tell you they could help but when you left they did nothing. We didn't try the bowling as it was usually too busy or the piano bar as it was usually too quiet. There is definitely a noticeable staff shortage. As a General Manager you will plan, manage, and guide multiple contracted services for a client normally generating $2-15M+ in revenue to meet operating and financial goals, client objectives, and . Which room amenities are available at Ocean Coral Spring Resort? Ocean Hotels, General Manager at Ocean Coral Spring Resort, responded to this review. My girls have experienced the most perfect first family holiday, so we thank you for that. Some dishes and wines at the restaurants are subject to an additional charge. I visited for my 50th birtday this past December. Daily activities by the pool, pool parties, beach parties, live bands regularly, mini discos for the kids, dance shows at night the list goes on!! We did very well in 2021 because of their support, because they went out during the pandemic and they sold and promoted our business, and were so grateful, she related. Taxes and fees that are shown are estimates only. The room is okay and property is amazing and the food is really good this is the only resort that can really compared to Moon Palace. General Manager. . (Ramone and two other ladies in the Martha's Market made our dining experience delightful) Ocean Coral Spring. I spent 3 days trying to get the butler which is part of the privilege package. Would the resort be my first choice? People have asked if Id go back to Ocean Coral Springs, and honestly I would. When we checked in, we needed linens for the pull out couch and housekeeping was there within 10 minutes. Ocean Hotels, General Manager at Ocean Coral Spring Resort, responded to this review Responded January 4, 2021. Payments made by partners impact the order of prices displayed. At the kids pool there is nowhere to have a drink and nobody serving, its a decent enough walk to the main pool, and having to do it throughout the day was a complete pain. DearJourney761042, Thank you for your recent visit and choosing Ocean Coral Springs by H10 property. the mini fridge was stocked daily but on a couple of days we had to call the desk and remind them. Pacing from the US (United States) and the UK (United Kingdom) have picked up significantly, against the expectation of increased vaccination in those countries, Bartlett told The Sunday Gleaner Saturday morning. Ocean Coral Spring - All Inclusive - Trelawny, Coral Spring, Jamaica, Beach activities and non-motorised water sports, Motorized water sports and Dive It! Full Time position. Shout out to the Ent. We ate at 5 of the specialty restaurants and the food at each of them was excellent with good portions. Which popular attractions are close to Ocean Coral Spring Resort? The As a lot of resorts are experiencing, they have suffered a lack of staff in the past couple. Fresh pasta, fresh steaks how u want them, eggs which ever way you request. THANK U OCEAN CORAL SPRING. Ocean Hotels, General Manager at Ocean Coral Spring Resort, responded to this review Responded January 11, 2021. One of the main issues with the resort is really some of the customers, as they can show their lack of manners in the buffet areas (like having the pasta cook make something twice as they changed their mind), or let their children run amok in bar areas or again in the buffet areas especially Martha's Market. Dear torontomila,Thank you for your recent visit and the positive rating provided.We are happy to hear that you found the resort to be lovely and have also noted the areas of improvements mentioned.Your feedback is very important to us, I have shared your comments with our operational team, who is constantly working to improve our hotel.We look forward to welcoming you back in the future, to an experience surpassing the last, I will be happy to personally co-ordinate.Best Regards,Maydene Malcolm. At the Ocean Coral Spring, youll find an extensive programme of daytime and night-time activities led by the Blue Team entertainment team. Copyright 2023 The Gleaner Company (Media) Limited. Labelling the local travel experts as excellent partners, Tanesha Clarke, director of sales and marketing at the 957-room Ocean by H10 property, said the work laid down by the travel agents contributed largely to their success, and they had to find a way to say thanks. from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. I loved my room I got a roof top patio and i must say I was heartbroken when it was time to leave. DearRoxiPetre,Thank you for your recent stay with us and kind review.We are elated that we delivered on an amazing stay. Everyone walked away. Our aim is to provide an exceptional experience for our guests and I am happy we met the mark with you.When next travel takes you to our destination, we are inviting you back.Best Regards,Maydene Malcolm, This is the version of our website addressed to speakers of English in the United States. more. Were sorry, we do not recognize the hotel or destination you mentioned. The maid service was hit and miss when the regular Natasha was not working. We had a 2-queen with pullout couch. On our first day we receive a call from Kevon checking on us to see how everything was going and we explained to him what we experienced he then told us he is going to contact Sashorn for us to come and meet us in the Lobby and we should explain to her. Tripadvisor performs checks on reviews. For a 5* resort, we felt there should have been more variety. The main pool is chilly but again, you get used to it. By the summer, Jones expects a soft rebound. My review is late but I'm returning in December to the sister resort Ocean Eden Bay in December and watned to get my review in. The food was amazing, I didn't have a bad meal but the service was real slow. Food served fast doesn't have to be a typical fast food experience. We are already planning our next trip. Staff were slow, but as I said, there werent enough of them. Please make the necessary changes to your search. 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