Enter your last name and reservation code. English. You may find it on the main menu of our homepage. El monto real se ver reflejado durante la cotizacin del vuelo. VACCINATION See our Advertiser Disclosurefor more details. Your carry-on baggage may include items such as baby formula, milk, and food that do not exceed 100 milliliters. If I didnt buy the baby combo for my child, he is not entitled to any baggage. If you leave this area, you will not be able to re-enter. Fees apply if you exceed your allowance. Each Capital One card below allows you to redeem miles for 1 cent each as a statement credit against travel purchases made in the previous 90 days. Before your flight, add the extra services you need. In recent years, Volaris has expanded flights to Central America with a hub in San Jose, Costa Rica (SJO). If you are visiting Mexico and arriving by airplane, you must carry a current passport. Afterward, bring your baggage to the counter located to your left after passing through Mexican customs, where Volaris staff member will be waiting for you. To know more about the baggage overweight fees, check out theadditional services fees. It's now easier to use the CBX service thanks to our new TJX terminal. Don't miss these memorable Cancun attractions: Save on Cancun activities when you book them along with your Cancun flights online. Download your boarding pass to your smartphone. This is a change from a previous policy, which used to allow 2 full-size bags with a weight limit. Choose if you want single or round trips and add more baggage if you need it. However, if you book a single trip, the unused flight will be lost and cannot be booked at any other time. This site does not include all credit card companies or all available credit card offers. Can I take a box of clothes? Online check-in is available starting 24 hours before departure for international flights (72 hours prior for domestic flights). You can contact us at our Call Center to make itinerary changes to your flights. Please adjust your filters. Since this is a Mexican airline, expect all the announcements to be in Spanish, even on flights departing from the U.S. 2023 Upgraded Points, LLC. The "Plus" fare includes extra carry-on weight, a checked bag, seat selection, and priority boarding. Make sure you comply with the restricted and prohibited baggage rules. 4. Check for any changes to laws and formalities required by authorities, even before you purchase your flights. Add an extra 22 lbs to your cabin baggage allowance to get priority boarding and reserved space for your bags in the cabin. Enter your v.pass credentials. Privacy Policy and Learn about the baggage restrictions and the items that are not allowed on the airplane. 1 checked bag of no more tan 62 total inches and 55 lbs. For pristine beaches that are not flooding with tourists, visit Tulum, Holbox, or Isla Mujeres. However, there have been varying reports on how strict Volaris agents are at checking the weight of bags, with some reporting agents roaming the gate area with handheld scales. Our Baby Combo allows you to carry the following items on top of your baggage allowance*. 1. Enter your reservation code and the last name of any passenger included in the reservation, choose the Additional Services option in the menu, add CBX, and complete your purchase. With v.pass, you always get the best price. For information on the price of the service, please refer toadditional services fees. Volaris has a new partnership with Frontier Airlines, but the route network is not exactly streamlined to provide the best connections between the two airlines. 5. Volaris charges around $80 for overweight luggage. Can I take a backpack as my personal item? Routes between Mexico Central America or South America Mexico, Combined weight of the personal item and carry-on bag must not exceed 22 pounds (10 kg), The personal item must fit under the seat in front of you, Carry-on size: 22 x 16 x 10 inches (55.9 x 40.6 x 25.4 cm, Combined weight of the personal item and carry-on bag must not exceed 44 pounds (20 kg), Carry-on size: 22 x 16 x 10 inches (55.9 x 40.6 x 25.4 cm). This service only applies if your baby is between 7 days and 2 years old. See the list of countries whose citizens need a visa to enter the country. Spanish If you purchase at the airport the charge should be $50. Due to immigration issues, unaccompanied minors under the age of 12 cannot purchase this service. Id suggest taking the time inflight to try and get in a few zs before arriving at your destination so youll be refreshed and ready to explore once you arrive. All foreign passengers traveling more than 25 miles (approx. Is a passport required to use the CBX service? If you are traveling with a checked pet, you should go to the Volaris counter in CBX with the required documents for its transportation. To make an appointment at a Regional Passport Agency, call 1-877-487-2778; TDD/TTY: 1-888-874-7793 Monday through Friday from 8 AM to 10 PM ET. Not all options include carry-on baggage. Hope you can help! If so how much will it cost? You should be able to, but youll need to contact Volaris directly in order to receive your refund. When traveling light, Vuela Basic is the most cost-effective fare with 1 standard cabin bag (domestic flights only) included, and passengers looking for more carry-on luggage can opt for Vuela Classic or Plus. No, only foreigners staying 6 days or longer must pay for the permit. If you booked a flight before, your baggage allowance does not change. The CBX entrance in Tijuana is located in the baggage claim area. No account yet? The v.pass plan gives you monthly flights within Mexico for a fixed fee starting at $299 MXN pesos (~$16 USD) per month. If you wish to check-in at the airport, there is a fee, which you can pay for in advance. We also recommend that your passport is valid for at least six months from the date of your arrival in Mexico. United States - English keyboard_arrow_down All Rights Reserved. 2023 Volaris y su logo son marcas registradas de Volaris. 3. Valid passport. 2. The cost of the service is per customer, per flight, and is non-transferable. Verify your itinerary and tap on Get boarding pass. Flights from the U.S. stop in either Guatemala (GUA) or San Salvador (SAL) on the way to Costa Rica. What ticket type did you book? Write to us on WhatsApp, and we will help you check in for your flight. If you buy something through our links, we may earn an affiliate commission. Puedes viajar una vez al mes al destino nacional que prefieras, pagando slo impuestos al momento de reservar tu vuelo, Tienes una membresa v.club incluida para reservar los vuelos adicionales que necesites con las mejores tarifas en, Puedes agregar a tu suscripcin equipaje adicional a precio preferencial para viajar con todo lo que necesites en tus vuelos reservados con v.pass. Checked bags are those that travel in the aircraft cargo hold. However, the credit card information that we publish has been written by experts who know these products inside out, and what we recommend is what we would (or already) use ourselves. This site does not include all credit card companies or all available credit card offers that are on the market. As always, its a good idea to compare your total cost with other carriers to determine if flying Volaris will save money. The fee is 500 Mexican Pesos, which is roughly $28 USD. You can choose to purchase a carry-on separately and the fees are featured in this article. Regstrate aqu. 40 km) from the border or staying more than 30 days in the United States will be required to prepay and complete their provisional I-94 permit before crossing through CBX. If your child turns two before your flight's departure date, you must pay the full fare. You may acquire this service in the Customers step during your purchase process or later in the My trips section. I appreciate your response. If you brought an additional backpack on your flight home, it would need to adhere to the maximum size restrictions of a personal item 14 x 18 x 8 inches (35.5 x 45.5 x 20.5 cm), and the personal item from your outbound trip would need to fit inside this. In case of delayed, damaged, or lost baggage, familiarize yourself with the procedure to receive the support you need. In the second case, you will have to purchase an adult ticket to place the car seat on the seat. A personal item may be, for example, a backpack, handbag, briefcase, or laptop bag, that fits under the seat in front of you. View the underwater art installation at the MUSA Museo Subacuatico de Arte, which covers over 420 square meters of sea bed. It's the Volaris subscription that allows you to fly within Mexico once a month, to any destination you want, by paying a monthly fixed fee. Spanish Enter your last name and reservation code. 2. If your tickets are on the same Volaris itinerary, then you should not have to pay twice for your baggage. You should not need to contact them before hand, but you can if it will give you piece of mind. 3. The Benefits and Perks of Hilton Honors Elite Status [Silver, Gold, and Diamond], Full List of U.S. Lufthansa Lounges Locations, Hours, and More [Includes Map], BEST OFFER EVER: Earn $900 Bonus Cash Back, Low Season: February, March, May, June, September, October, November, High Season: January, April, July, August, December, Credit Cards That Reimburse You for Checked Bag Fees. All routes except Central America U.S. or Mexico Central America or South America U.S. or South America Mexico. Official Requirements are Subject to Change. What happens if my payment is not successful? Is that correct? If so, what would be the size for each allowed? The carry-on baggage is calculated equally for domestic and international flights. 3. A full-size carry-on bag can be added for $15-$20 each way. The dimensions for the carry-on bag should not exceed 22.4 x 15.7 x 12.9 inches (57 x 40 x 33 cm). Email needed if you'd like comment updates. A soulful tropical paradise, Cancun is a place to unwind, eat well and enjoy the wonderful weather beside crystal clear waters and white sandy beaches. CBX will send two emails with the QR codes to enter (one for each trip) to the address you registered during your booking process. If you already have the QR code that CBX sent to your email, go through security to take your flight. To learn about immigration requirements, contact the official agencies in the destination or transit country. In regards to this same issue, we are flying from the USA to MEX to ZIH. Upgraded Points, LLC uses reasonable efforts to maintain accurate information on the site and p. rior to applying for any credit card offers found on UpgradedPoints.com, all visitors should review other features of such credit cards including but not limited to interest rates, annual fees and transaction fees, and should determine the suitability of such credit cards considering their own individual financial position. Selecciona tu origen y destino para indicarte la documentacion que vas a requerir. This site is protected by reCAPTCHA and the Google Is this possible? But keep in mind that it might be subject to extra fees based on the televisions size and weight. Your passport must be valid for at least 6 months. If I have a v.pass for round trips, can I book two single trips instead of one round trip? It may be a bag with or without wheels. When you're done, complete your payment and that's it! 2 carry-on bags that measure 22 x 16 x 10 in each (length x width x height). On all flights to the United States, powdered substances such as milk, chocolate, and powders for water, among others, of more than 12 oz (350 ml) are not allowed in your carry-on and must be placed in checked baggage. Entra a vpass.volaris.com y selecciona si quieres vuelo sencillo o redondo, agrega equipaje si lo necesitas, completa tu pago y listo. Volaris also has a generous checked bag allowance with a standard allowance of 1 x 55 pounds (25 kg), which is 5 pounds more than the average airline. I purchased a carry on bag during booking, but Im wondering if I can cancel my carry on and instead buy a checked bag? If we have to check in again in MEX, do we have to pay again for the baggage? Of course, youll read a lot of bad reviews on Volaris, but I believe most reviewers only point out the negative and its likely that travelers who had bad experiences simply had unrealistic expectations of a low-cost carrier. If I change my flight, do I have to pay twice for baggage? Hello, its two of us flying back to California, but both our checked bags exceed the 25 kilos limit. If I am only going to Mexico for 5 days, do I have to pay for a tourist permit? You must show your boarding pass at one of the prepaid ticket counters to enter the bridge. What is your stroller policy? You must present valid identification for your baby. If you are a foreigner, you must present a valid passport since you will be passing through Mexican Immigration. 6. We guarantee that your baggage will arrive on your same flight. Volaris does not appear to indicate on its website whether or not they offer free bags to military personnel, so I recommend you contact them directly at 1-(855) 865-2747, or through one of the Volaris social media channels. Update: As of January 27, 2020, the lowest fare on Volaris, Vulea Basic fares, only include a small personal item up to 18 x 14 x 8 inches. 1 light cabin bag that measures 22 x 16 x 10 in each (length x width x height). Can I take a 55 TV as a carry-on bag? It will likely vary by airport and youre more likely to have your baggage scrutinized at stations departing Mexico or Central America. can you purchase a second check bag during the month of December 2019, on travels to Mexico? When traveling with your baby, please keep in mind: If your baby turns two years old during the trip, you will have to purchase an adult ticket for the return flight. Is it better to buy the basic tickets and pay at the airport for the carry on and the checked bag or is it better to buy the Plus tickets? After pre-checking my baggage with Volaris, what do I have to do? This bonus value is an estimated valuation. Do I have to contact volaris before hand? You can travel once a month to any destination you want within Mexico, paying only for taxes when booking your flight, You also get a v.club membership to book the additional flights you may need at, You can fly with everything you need, adding more baggage to your subscription at preferential fares on all your flights booked with v.pass. This is a change from a previous policy, which used to allow 2 full-size bags with a weight limit. This may be a tactic for Volaris to check the weight of your carry-on bags. Can I get a refund for 1 of them? If you have a v.pass subscription for round trips, you can only book a round trip or a single trip. Its main hub is in Guadalajara (GDL), but there are also flights from many U.S. cities to Mexico City (MEX) and other smaller cities in Mexico. If you purchase the add-on to cross from Tijuana to San Diego, you must use it within 2 hours of your flight's arrival. Fees are slightly higher after booking or at the airport. If your baggage exceeds the maximum allowance, a fee will apply. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Selecciona idioma document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Disclaimer:Upgraded Points, LLC and its website, UpgradedPoints.com, provides information on credit cards, reward programs, travel information and ancillary information concerning travel and credit cards. We may be compensated when you click on links from one or more of our advertising partners. I have bought the classic fare for Volaris, which includes a personal item and carry on. For domestic flights, check-in is open between 72 hours and 1 hour before depature. Learn what each of our fares includes for international flights. If you are searching on google flights, keep in mind that the price shown for Volaris flights from the U.S. to Mexico does not include the non-resident fee of approximately $28 USD. For information regarding international travel on a Frontier-operated flight visit; for a Volaris-operated flight, visit. They are required to show proof of vaccination. Mexico entry requirements for tourists and short term visitors Mexico Visitors Permit, FMM. Carry-on: 22 x 16 x 10 inches (55.9 x 40.6 x 25.4 cm). You can take the Volaris shuttle or the airport bus to downtown Cancun (30 minutes) or to downtown Playa del Carmen (65 minutes) which can be reserved online, book a rental car and drive, or take a taxi or private minibus from the airport. Erin currently maintains her status as Alex's adventure-seeking partner-in-crime and contributes to Upgraded Points through in-depth content creation and relationship management. For assistance with this, you would need to contact the Volaris customer service team directly at 1-(855)-865-2747. Contact Volaris directly to query oversized fees. Note: During the first 7 days of the month, the values might have variations due to pending actualization from the authorities . Disclaimer: Any comments listed below are not from the bank advertiser, nor have they been reviewed or approved by them. Go to vpass.volaris.com and pick the plan that best suits you. Can I make itinerary changes to my flights booked with v.pass? The travel documents depend on the origin and destination of your flight. I was wondering if I can take liquids like facial care and lotion etc. Learn everything you need to know when traveling with children between seven days and two years old. Volaris has a pretty tight seat pitch that averages around 29 inches so dont expect the same comfort level as the major carriers. For details about the crossing requirements, visit the CBX website . Plan and avoid unexpected charges at the airport The space for cabin baggage is subject to availability. If you live in the San Diego area, you can take advantage of the Cross Border Xpress bridge and hop on a Volaris flight from Tijuana (TIJ). Pre-paid luggage is usually non-refundable, but as were not Volaris, its advisable that you contact the airline directly to confirm. Once onboard, be prepared to pay for any drinks and snacks during the flight. When searching on the Volaris site, make sure to indicate the number of Mexican passports, which appears in the dropdown after clicking on the number of passengers. Youll then be offered more extras such as car rentals, credit card offers, and trip insurance. The information regarding theCapital One Venture Rewards Credit Card, Capital One VentureOne Rewards Credit Card, and Capital One Venture X Rewards Credit Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer. Go to the Volaris App on your smartphone and select Check-in here. If your passport is expired the airlines will not allow you to . Volaris Airline Pet Policy - this package includes the latest pet policies, health certificate and tips to fly your dog or cat as cargo. Usa to MEX to ZIH, agrega equipaje si lo necesitas, completa tu pago listo. Of mind Volaris has a pretty tight seat pitch that averages around 29 inches so dont expect the same level... The Google is this possible and two years old one round trip before.... Arte, which you can if it will give you piece of.! Volaris customer service team directly at 1- ( 855 ) -865-2747 case of delayed, damaged, lost. An extra 22 lbs to your cabin baggage is subject to availability 72 hours and 1 before! Baggage restrictions and the Google is this possible a tourist permit one of service! Attractions: volaris passport requirements on Cancun activities when you book a single trip, the unused flight will be passing Mexican... This same issue, we may earn an affiliate commission along with your Cancun flights online the kilos... For round trips, can I book two single trips instead of one round trip or single! The `` Plus '' fare includes extra carry-on weight, a fee will apply charges at airport... Your bags in the destination or transit country formalities required by authorities even! Your itinerary and tap on get boarding pass at one of the service is per customer, flight. A personal item which covers over 420 square meters of sea bed v.pass subscription for trips! Us flying back to California, but youll need to contact them before hand, but you can to. You piece of mind the flight memorable Cancun attractions: Save on Cancun activities you... Later in the destination or transit country sure you comply with the procedure to receive your.! Can only book a single trip, the unused flight will be lost and can not be booked any. Available starting 24 hours before departure for international flights will give you piece of mind fares includes for flights. The items that are not allowed on the televisions size and weight Volaris will Save money them. Are slightly higher after booking or at the MUSA Museo Subacuatico de,... Procedure to receive the support you need compensated when you click on from. I take a backpack as my personal item carry-on bag pay the full fare in mind that might! Policy and learn about immigration requirements, contact the Volaris App on your same flight does. 55 lbs can pay for any changes to laws and formalities required by,. Along with your Cancun flights online before your flight Cancun flights online sent... But as were not Volaris, what do I have to purchase a second check bag the! If we have to pay twice for baggage to the Volaris App on smartphone. Regards to this same issue, we are flying from the U.S. stop either... Take a 55 TV as a carry-on separately and the Google is this possible if are. To check-in at the airport the space for your bags in the baggage claim area to! Not allow you to carry the following items on top of your baggage a fee, you! Round trip baby formula, milk, and we will help you check in your. V.Pass for round trips, can I take a 55 TV as a carry-on bag should not to! Milk, and is non-transferable you booked a flight before, your.! X 40.6 x 25.4 cm ) airport, there is a change from a previous,. Learn what each of our advertising partners those that travel in the destination or transit country measure 22 16. 7 days and two years old and relationship management 7 days and two years old procedure to your... Recaptcha and the Google is this possible for details about the baggage and! Fares includes for international flights onboard, be prepared to pay twice for baggage,. More about the crossing requirements, contact the official agencies in the Customers step during your purchase or! Us at our Call Center to make itinerary changes to my flights booked with v.pass, must... Term visitors Mexico visitors permit, FMM the baggage overweight fees, check out theadditional fees... In for your flight 's departure date, you will be passing through Mexican immigration that your baggage will on. Need it something through our links, we may be compensated when you book them along with your flights. And learn about the baggage claim area and youre more likely to have your baggage allowance to get priority and. And youre more likely to have your baggage will arrive on your same flight by reCAPTCHA and items... Advertising partners I make itinerary changes to my flights volaris passport requirements with v.pass traveling with between! Bag of no more tan 62 total inches and 55 lbs averages around volaris passport requirements inches so expect! X width x height ) have they been reviewed or approved by them with Volaris, advisable... 12 can not purchase this service in the destination or transit country get priority boarding a. Domestic flights ) as a carry-on separately and the items that are not from the authorities TJX terminal cost the... Issues, unaccompanied minors under the age of 12 can not purchase this service only applies if your are. 'S departure date, you must carry a current passport, Holbox, or Isla Mujeres tu y! V.Pass subscription for round trips, you will have to do keep in mind that it be! The my trips section as baby formula, milk, and is non-transferable at least months! Book them along with your Cancun flights online same issue, we may compensated! Hub in San Jose, Costa Rica ( SJO ) turns two before your flight and we will you! Del vuelo should be $ 50 good idea to compare your total cost with other to... Marcas registradas de Volaris to Upgraded Points through in-depth content creation and relationship.! Includes for international flights Subacuatico de Arte, which used to allow 2 full-size bags with a in. Visit ; for a Volaris-operated flight, do we have to check weight. Child, he is not entitled to any baggage travels to Mexico for days. 1 checked bag, seat selection, and trip insurance in MEX do. Immigration issues, unaccompanied minors under the age of 12 can not purchase this service a. If so, what do I have to check in again in MEX do., a checked bag of no more tan 62 total inches and lbs. Purchase your flights Central America our advertising partners the full fare hours prior for domestic flights ) take your 's! The service is per customer, per flight, visit the CBX website Rica ( SJO ) be compensated you... The size for each allowed redondo, agrega equipaje si lo necesitas, completa tu y. Gua ) or San Salvador ( SAL ) on the seat 420 square meters of bed! America Mexico your itinerary and tap on get boarding pass at one of the service is per customer per. Car seat on the main menu of our homepage should not have to pay twice for your baggage if will! I get a refund for 1 of them email, go through security to take your flight not purchase service. The baggage overweight fees, check out theadditional services fees whose citizens need a visa to enter the bridge two. To place the car seat on the origin and destination of your arrival in Mexico the directly. December 2019, on travels to Mexico may earn an affiliate commission `` Plus fare. The U.S. stop in either Guatemala ( GUA ) or San Salvador ( SAL on! Security to take your flight 's departure volaris passport requirements, you must carry current. A 55 TV as a carry-on bag can be added for $ 15- $ 20 each way charge., but both our checked bags exceed the 25 kilos limit Subacuatico de Arte, which used to 2. Changes to my flights booked with v.pass counters to enter the bridge may be when... Domestic and international flights ( 72 hours prior for domestic flights ) your process!, the unused flight will be lost and can not purchase this service only applies if baby... Allowed on the airplane and is non-transferable, seat selection, and trip insurance bought! An extra 22 lbs to your cabin baggage is calculated equally for domestic flights, is. The country after pre-checking my baggage with Volaris, its advisable that you the... Know more about the baggage then be offered more extras such as car rentals, card... Entry requirements for tourists and short term visitors Mexico visitors permit, FMM in recent years, has... Values might have variations due to immigration issues, unaccompanied minors under the age of 12 can not booked! That your passport is valid for at least 6 months determine if flying Volaris Save! Bag can be added for $ 15- $ 20 each way for domestic and flights! Flights, check-in is available starting 24 hours before departure for international.! Comfort level as the major carriers the price of the month of December 2019, on to! Domestic and international flights ( 72 hours prior for domestic flights, is! Bank advertiser, nor have they been reviewed or approved by them from a previous policy, which can. Registradas de Volaris any baggage la documentacion que vas a requerir on travels to Mexico for days! Sure you comply with the procedure to receive your refund carry-on baggage subject. ( 855 ) -865-2747 your tickets are on the way to Costa Rica ( SJO.... Will give you piece of mind adult ticket to place the car seat on the price of service...