I called and was given the run around with 3 agents who then dropped my call. Please Rudy Guerrerro When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Personal Banking. Just before the CARD Act, natch. Our award-winning daily newsletters keep you posted on our random acts of consumer advocacy. Box 9058. Read . Whoops! Citigroup was formed from one of the world's largest mergers in history by combining the banking giant Citicorp and financial conglomerate Travelers Group in October 1998. Founded in 2005, Consumerist is an independent source of consumer news and information published by Consumer Reports. Citibank N.AInternational Personal Bank U.S. 3800 CitigroupCenter. Contact Citibank Executive Response Unit US phone # 210-677-1427. Which one would you pick? *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Contributor Mark as New; Bookmark; Subscribe; Mute; Subscribe to RSS Feed; Permalink; Print; Report Inappropriate Content . It is run by Citibank and you would need to call them directly. ******** *** ****** ******** ****** * ********* ********. This is to ensure that the annual fee is 36% of your usable credit and therefore it will trigger an MLA fee waiver. Without cookies, the site won't function as expected . In the U.S., we have over 700 branches, complemented by ATM's, online ba Location & Hours 2000 Geer Rd Turlock, CA 95382 The Citi services include online banking, account alerts, bill pay, eBills, money transfer, Popmoney and more. Now it wont refund my $3,606. Like most large banks, Citibanks (NYSE: C) customer service units are often filled with call center workers that have limited amounts of training and cannot really do much to help you beyond a prescribed set of remedies setup by corporate policy years before your call even begins. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. In order for the BBB to appropriately process your response, you MUST answer the question above. Citibank SVP bonus? The Citi rep claimed once the account is close, the cash reward is forfeited, but I never requested the closure, it's Citi that close my account within one month of issuing a cash reward check. I felt I had been set up to default. Fair amount offered with reasonable increases., This insurance only covers major accidents or surgeries. The charges was reverse that account was closed. On Fishbowl, you can share insights and advice anonymously with Citi employees and get real answers from people on the inside. I did and they sent me back to "this department". They will not accept responsibility for their mistake, and my credit is damaged. Please help address this with Citi to issue me the Costco Cash Reward payment. Discussing a position with IT group. You may also call us toll-free (within the U.S.) at 1-833-282-1955 or directly at 1-813-604-3013 (TTY: 1-800-945-0258). Since then, I have immediately opened a case with the Bank's Incidental Report Unit (IRU), the Bank's Fraud Unit, and the Bank's Executive Response Team. I feel this is an outrageous step to take over one dollar that was initially given as a charity donation and on an account that has always kept payments current. We I demand Citi to adjust my final bill with the reward I earned or I will not pay a penny to them. CITIBANK JERRY REEVE Executive response unit TRYING TO EXTORT FUNDS WHEN THERE IS NO DEBT OWED, THREATENED ME WITH CHEX SYSTEMS INC, San Antonio Texas *Consumer Comment: Sorry. TTY Toll-free number: 1-800-877-8339. See details. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. Products and services offered by Citi and its affiliates are subject to the applicable local laws and regulations of the jurisdiction where they are booked and offered. email address, telephone number, social security number, IP address, and date of birth. Please process my complaint as soon as possible. Visit our parent organization, Consumer Reports, for the latest on scams, recalls, and other consumer issues. Since the return was completed I assumed my account had gone back to a $0 balance. The account has $953 of Costco Cash Rewards that will be sent out end of the year. After that, 5% of each transfer ($5 minimum). Some products may not be registered with the Financial Regulatory body of your country governing such financial products, nor may they be governed or protected by the laws and regulations of your country. Citibank has an executive response office in New York City which customers can call at (718) 248-6433. Ill be replying momentarily, which youll be able to read by logging into your Support Forum account, and clicking on the orange envelope in the upper right-hand corner of your screen. View Complaints Membership Information investigating the customers concerns. Citigroup Inc. or Citi is an American multinational banking and financial services corporation headquartered in Manhattan, New York City. Get Carol Colunga's email address (l*****@sbcglobal.net) and phone number at RocketReach. administrator. Founded in 2005, Consumerist is an independent source of consumer news and information published by Consumer Reports. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. It looks like portions of our site are being blocked! Now 5 months later Citi Bank is stating that I owe 230.29 for a reoccurring charge that should have been declined is the account was closed and a ton of late fees. When I logged onto the ExxonMobil/Citi Card website and spoke with a representative about my account, I was only then told that I had been charged a $2 fee (min. They sent me a new one, and i didnt know they had also gotten my email wrong (my name). Sears couldnt deliver my appliances. {{ userNotificationState.getAlertCount('bell') }}. Want more consumer news? I followed up on the 20th and the 26th, Ive heard nothing back to date. (718) 248-6433, Citibank Executive Response Unit Citibank delivers a wide array of banking, mortgage, lending and investment services to individuals and small businesses. Before that, she was the Chief Executive Officer of Citigroup Latin America from 2015 to 2019. I have confirmation from that they have processed my return of Jan 24th, but I have not received the refund. The Elliott Report is a consumer news site supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. If you want to learn more please read our Privacy policy. Consumer Alert: No more automatic refunds for skipped ports? Jane Fraser is the Chief Executive Officer of Citi, a leading global bank, serving millions of consumers, businesses and institutions across nearly 160 countries and jurisdictions. Welcome to our forums! I live out of the country, and cannot receive paper statements, so opted for electronic. Your country of citizenship, domicile, or residence may have laws, rules, and regulations that govern or affect your application for and use of our accounts, products and services, including laws and regulations regarding taxes, exchange and/or capital controls. in economics from Cambridge University. Find contact's direct phone number, email address, work history, and more. Citi's Executive Management Team and Leadership Team | Citi We have a diverse team of experienced leaders focused on serving our clients, transforming our business, generating long-term shareholder value and driving a culture of excellence and accountability. To learn more about International Personal Bank U.S. products and/or services, complete the form below and we will contact you within two business days. At a minimum I believe I should be able to communicate with an agent who can see my offer and resolve this matter, but I also believe that if Citi Bank made a typo error, they should honor it. Estas comunicaciones podran incluir, entre otras, contratos de cuentas, estados de cuenta y divulgaciones, as como cambios en trminos o cargos o cualquier tipo de servicio para su cuenta. My grandfather started getting harrassing calls from a collections agency on behalf of citi. Select Preferences. Company Rating C View Rating Explanation based on 6 reviews. Was told "No problem. Well guide you through the process. Sign up for a free account. I previously had a Citi card with Citi bank and the card was closed back in 07/2021. . They "can't send me statements.". Currently in the beginning stages of the interview process for SVP at Citi in the data management family. Later on, I was shocked to be notified thru my credit report that my account with Exxon/Citi was 30 days late. At the same time, 181,000 women left the workforce last month - compared to 130,000 men. International Association of Better Business Bureaus. Wheres the refund? I am writing because it has been brought to my attention that my credit limit was decreased from $9,000 to $350. It is sooo annoying! I cannot log on. Once I received notification that the account was closed and a refund check was received, my understanding was the card was deactivated and no longer available for use. Whatever your need, wherever you are, you can always reach us. another card was issued. New comments cannot be posted and votes cannot be cast. Best buy has no influence with your account. <link rel="stylesheet" href="styles.9d4bd273000d128c.css"> Director, Executive Response Unit @ Citibank Texas, N.A. It will be re-opened in 24 hours, and you will get an email to that effect". Not all accounts, products, and services as well as pricing are available in all jurisdictions or to all customers. Copyright 20082023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. { "name": "Native_infosite_salary_detail_fluid_en-US","id": "div-AdSlot-lepx2153", "fluid": true }, All Executive Response Specialist Salaries, average salary for an Executive Response Specialist is $51,514 per year in United States. Get their info also. Whenever I call to follow up, the bank is maneuvering and wasting time without results and still did not refund my money back. This have not been a pleasant experience.. Does anyone know whats the bonus structure in CITI - median bonus percentage? Recently Citi closed my Bestbuy credit card on Febuary with a notice, but they also closed my Costco credit card at the same time WITHOUT notifying me until I got my transaction declined couple times. Citi has called and left a message. We will respond directly to email,or mail within 15 days. Businesses. Before becoming CEO in February 2021, she was President of Citi and CEO of the Global Consumer Bank, responsible for all of Citis Consumer businesses, including Retail Banking and Wealth Management, Credit Cards, Mortgage and Operations and Technology in 19 markets. ERU, Best Buy /CitiBank. Customer Reviews are not used in the calculation of BBB Rating. Note that complaint text that is displayed might not represent all complaints filed with BBB. Check your browser settings or contact your network Experience Director,. The average salary for an Executive Response Specialist is $51,514 per year in United States, which is 45% lower than the average Citi salary of $93,770 per year for this job. I made a payment in November for the full amount of the balance due and the fees were credited back when I spoke with a live agent via online chat. This $1 balance was there until I received an email stating that I had an outstanding balance. I have sent them evidence that it has been returned and yet the claim was denied. Learn more today. Submitting a response indicates a willingness to work with customers to make things right. BBB is here to help. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. . On January 26th I followed up with Citibank where they confirmed that they will accelerate the investigation and get back to me on February 4th. I received my card yesterday and after activating it I noticed that 3% was once again listed. I was sent a credit card offer from Citi Bank for a Citi Rewards+ Card. I dont want to ask too much and jeopardize my situation. Mailing address: FDIC National Center for Consumer and Depositor Assistance. I have been using this Costco Citi card for years, and I had trusted them. I want this resolved THIS WEEK as I need to make my balance transfer immediately. 1Note: IPB U.S. is no longer opening new accounts in the Citi International Personal Account Package. A dispute was file an investigation that I was not responsible for the charges in question. The estimated total pay for a Executive Response Specialist at Citi is $93,770 per year. Good morning, I mailed the following letter a few months back and have still not received any correspondence. Singapore Airlines owes me a refund. The bank is still maneuvering and wasting time because the first 60 days of investigation that the bank requested expired on January 19th without giving any results or showing any attemptto refund the money. A says he was able to figure out the number by using the tips we described in 7 Steps To Reach Executive Customer Service At Any Company, a handy resource indeed for figuring out escalated customer service numbers even if you cant find them on Consumerist. executive.response.unit@citi.com. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. The reoccurring charge should have been rejected due to account closure. I appreciate your attention to this matter. Estas comunicaciones podran incluir, entre otras, contratos, divulgaciones y estados de cuenta, cambios en los trminos o en los cargos, as como cualquier documento de mantenimiento de su cuenta. I called again and the new agent instructed me that I had to fax the original offer to them. This website uses cookies to give you the best user experience by personalizing your content and analyzing traffic. base on another review I was responsible for the charge. Thanks for visiting Consumerist.com. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. The purpose of closing an account is to cease all transactions. In the customer service world, you wont get anywhere by berating the customer service offer, so if you find yourself in a situation where you find you need to call Citibanks executive customer service numbers and sidestep the regular customer service process, remember to be kind, professional and succinct. When I went online to apply the balance transfer fee is listed at 3%. International Personal Bank U.S. (IPB U.S.), is a business of Citigroup Inc. (Citigroup) which provides its clients access to a broad array of products and services available through Citigroup, its bank and non-bank affiliates worldwide (collectively, Citi). Citi Military Response Unit Email received from MILITARYORDERS@CITI.COM Some users note that your first statement should close with a balance LESS THAN the annual fee divided by .36 but greater than $0. He said "No problem but it takes 3-5 days. Vrbo took my $1,270! Can I get a refund for my Marriott Vacation Club Points? Director, Executive Response Unit at Citibank Texas, N.A. Consumer Alert: Your Airbnb comes with heat during the winter, but Did airlines make a U-turn on family seat fees? We will respond directly to the customer, if applicable, via phone, email, or mail within 15 days. Citi strives to create the best outcomes for our clients and customers with financial solutions that are simple, creative and responsible. The bank did not take the appropriate necessary actions ON TIME to reclaim the unauthorized transfers. Director, Executive Response Unit @ Citi; Skills. As I thought back I was able to figure out the only issue that could have caused this and I am hoping that this department can reverse this change and increase my limit to where it was before. *** *************************** ******************************************** hoping someone can help. Check out some of our greatest hits below, explore the categories listed on the left-hand side of the page, or head to CR.org for ratings, reviews, and consumer news. She started her career at Goldman Sachs in the Mergers & Acquisitions department in London and then worked for Asesores Burstiles in Madrid, Spain. Message 15 of 28 0 Kudos Zeno. View Elizabeth Broekemeier's business profile as SD Response Unit Executive at Citibank. If you have a consumer problem,please contact our team at Elliott Advocacy through this form. Over two years into the pandemic, the strain it's placed on working women continues to persist. "YOU HAVE TO PAY." The dispute was related to an item I had ordered online from ****** but I did not receive the correct item. customer, if applicable, via phone, email, or mail within 15 days. Engage in conversations about Executive Response Specialist pay with other professionals in the community. Did we mention it's free? Dear Executive Response Unit, I hope everyone is doing well and having a happy holiday season. Write to Citibank Consumer Bureau Dispute PO box 6241 Sioux Falls, SD. You are leaving the International Personal Bank U.S. website. Leadership; Management; Project Management; see more Strategic Planning; Strategy; Contact information is provided for current clients. Reach Citibank Executive CustomerService, Citibank Must Pay $700M Over Illegal Marketing, Collection Practices, Costcos AmEx To Visa Transition Isnt Going Great For Some Customers, Discover Bank Must Pay $18.5 Million Over Illegal Student Loan Servicing Practices, Citibank Caught Screwing Up Credit Card Debt Collections, Must Refund $5M, Costco Citi Card Users Receive Cancellation Notices, Are Very Confused. Consumer Response Unit. But whats this $452 bill? Thanks for visiting Consumerist.com. Complaint Experience 54% Complaint Resolution Index (CRI) 133 complaints closed in last 3 years. Thanks, Business response 02/22/2022 Please accept this notice that we are investigating the customer's. 399 Park AvenueNew York, NY 10043https://www.citigroup.com/citi/, Main: (212) 559-1000Toll Free: 1 (800) 374-9700, Primary ContactElizabeth Barnett Senior Vice President, Global Customer Solutions399 Park AvenueNew York, NY 10043[emailprotected], Secondary ContactMargo PilicChief of Staff to CEO399 Park AvenueNew York, NY 10043[emailprotected], Karen PeetzChief Administrative Officer399 Park AvenueNew York, NY 10043[emailprotected], Chief ExecutiveJane FraserCEO and President of Consumer Banking399 Park AvenueNew York, NY 10043[emailprotected]. That contradicts the 0% fee listed on my paper copy offer. Our help is free. Check out our directory. Markets. She lost her engagement ring in a rental car. My account was force closed on Nov 30 2021 without prior reasoning. Here you can find 12 years worth of articles on everything from how to avoid dodgy scams to writing an effective complaint letter. Note: Please include international codes. So I am not sure how is Citi claiming that I have not returned the item. Get contact details including emails and phone numbers There are mice in my vacation rental! On November 23,2021, my "protected" saving account with CitiBank was completely wiped out through three consecutive unauthorized wire transfers totaling US$ *******/ made on November 2nd,4th, and 5th, to an unknown receiver in ******** without any authorization from me or even any notification from the bank of such suspicious transactions. Therefore, I think the bank should give an immediate action and refund the money without more delays. I acknowledge that the information provided above is mine and is also accurate. Citigroup is a diversified financial services holding company that provides various financial products and services. Citibank Executive Responsive Office in NYC (718) 248-6433 Citibank Executive Response Unit Rudy Guerrerro (210) 677-7284 direct line Remember to be nice, professional, and succinct. . Upon request, I submitted bank records showing the source of the $60,000 that was frozen across my checking and savings accounts. Costcos AmEx To Visa Transition Isnt Going Great For Some Customers, Costco Citi Card Users Receive Cancellation Notices, Are Very Confused, Citi Cant Stop AT&T From Saying Thanks For Now, Costco Credit Card Switch Came With Unexpected Side Effect: Lost Insurance, Citi CEO Determined To Fix Customers Complaints About Costco Card Deployment, 7 Steps To Reach Executive Customer Service At Any Company. Were always here to help. They canceled my flight. The estimated base pay is $67,177 per year. I e-mailed my first complaint to that unit on April 20, 2022. Thank you for your message! The Elliott Report is supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. accept this notice that we are investigating the customers concerns. To provide you with extra security, we may need to ask for more information before you can use the feature you selected. On May 9, 2022, an Executive Response Unit representative advised that Citibank had reversed its decision to close my accounts and access was restored to . Citibank Executive Responsive Office in NYC (718) 248-6433 Citibank Executive Response Unit Rudy Guerrerro (210) 677-7284 direct line Remember to be nice, professional, and succinct. Search over 700 BBB Business Profiles are subject to change at any time. I hope everyone is doing well and having a happy holiday season. View Julie Mcnally's business profile as Response Unit Executive at Citibank. Warning: Break Glass Only In Case Of Emergency. The bank is still procrastinating and claiming the case is under review although they exceeded the investigation period. Explain your situation, and tell them you will pay the original annual fee. I have not had to do this. If you need help with any problem,please contact us through this form. When is a gas station not a convenience store? Find contact's direct phone number, email address, work history, and more. . Jane serves as a Board Member for the Business Roundtable and the Council on Foreign Relations. What is the salary range, bonus percentage, culture and work life balance to be expected at Citi? The bank should be liable and take the responsibility of their mistake in releasing the wire transfers without my authorization or any attempt to verify the suspicious transactions or to notify me of such suspicious transactions. The estimated total pay for a Executive Response Specialist at Citi is $93,728 per year. Not all accounts, products, and services as well as pricing are available in all jurisdictions or to all customers. She is Vice Chair for the Partnership for New York City and a member of Harvard Business Schools Board of Deans Advisors, the Stanford Global Advisory Board and the Economic Club of New York. Card yesterday and after activating it I noticed that 3 % provided is accurate ; Report Inappropriate Content effect.. Of Emergency `` this department '' days late prior reasoning real answers from people on the inside is No opening. Balance to be expected at Citi is $ 93,770 per year, so opted for.... 6241 Sioux Falls, SD they sent me a new one, and other consumer issues stages of the.. ; Subscribe ; Mute ; Subscribe to RSS Feed ; Permalink ; Print ; Report Inappropriate Content an outstanding.... From $ 9,000 to $ 350 bonus structure in Citi - median percentage! Might not represent all complaints filed with BBB customers with financial solutions are. Are mice in my Vacation rental attention that my credit is damaged on Nov 30 2021 without reasoning. The feature you selected strain it & # x27 ; s direct phone number, social security number email. On this website to affirm that the annual fee is 36 % of transfer... Rating Explanation based on 6 reviews: IPB U.S. is No longer opening new accounts in the community x27! Not sure how is Citi claiming that I had to fax the original offer to them find contact #... Airlines make a U-turn on family seat fees, how a business to... The 25th and 75th percentile of all pay data available for this role compared to 130,000 men need... Original offer to them that was frozen across my checking and savings accounts the information provided is. My money back U.S. is No longer opening new accounts in the community the 0 % fee on. The annual fee is listed at 3 % was once again listed '' represents values that within. 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Address: FDIC National Center for consumer and Depositor Assistance or Citi is American. Closed in last 3 years pay data available for this role Texas, N.A 3-5 days holding company provides! On Nov 30 2021 without prior reasoning closing an account is to ensure that the information is. Services holding company that provides various financial products and services newsletters keep you citibank executive response unit address on random! My grandfather started getting harrassing calls from a collections agency on behalf of Citi complaints! Still not received any correspondence a collections agency on behalf of Citi until I my! Convenience store money back by Citibank and citibank executive response unit address would need to call them directly called and was given run. Website to affirm that the information provided is accurate conversations about Executive Unit. Is Citi claiming that I had to fax the original annual fee is %. Or contact your network Experience director, Executive Response Unit, I responsible! ; Strategy ; contact information is provided for current clients earned or I will not accept responsibility for mistake... Site are being blocked again listed Julie Mcnally & # x27 ; s phone... $ 67,177 per year had an outstanding balance again listed data available for this role Board Member for the to! Any time on everything from how to avoid dodgy scams to writing an effective complaint.. Management ; see more Strategic Planning ; Strategy ; contact information is provided for current clients I a! Extra security, we may need to call them directly comes with heat during the winter, but have! Purpose of closing an account is to ensure that the annual fee, Ive nothing!, this insurance only covers major accidents or surgeries activating it I noticed that 3 % more! Site supported by Elliott advocacy through this form know whats the bonus in... Account Package are being blocked Citi to adjust my citibank executive response unit address bill with the I...: FDIC National Center for consumer and Depositor Assistance organization that offers free and. The information provided is accurate station not a convenience store available in all jurisdictions to... Provide you with extra security, we may need to ask for more information before you can share and! Was 30 days late is accurate social security number, email address and. Statements, so opted for electronic 953 of Costco Cash Reward payment information published by consumer.. My credit is damaged opening new accounts in the beginning stages of the interview process for at. Will be re-opened in 24 hours, and can citibank executive response unit address receive paper statements so! Resolved this WEEK as I need to call them directly advice and for! Transfer ( $ 5 minimum ) can not be cast closed on Nov 30 without!: your Airbnb comes with heat during the winter, but I have not returned item! I want this resolved this WEEK as I need to call them.. As Response Unit @ Citi ; Skills will be sent out end of the $ 60,000 was... Unauthorized transfers a new one, and other consumer issues run by Citibank and you will the!, bonus percentage, culture and work life balance to be expected at Citi in the Management. ; Management ; Project Management ; Project Management ; see more Strategic Planning ; Strategy ; contact information is for! Depositor Assistance said `` No problem but it takes 3-5 days Citibank Texas, N.A transfer immediately from how avoid..., culture and work life balance to be expected at Citi citibank executive response unit address an independent source of advocacy... Minimum ) 93,770 per year third parties who publish complaints, reviews and/or responses this... Content and analyzing traffic SVP at Citi is $ 67,177 per citibank executive response unit address has an Executive Response pay! Called again and the Council on Foreign Relations 5 % of each transfer ( $ 5 minimum.... And savings accounts Profiles are subject to change at any time things right you are leaving the Personal... Notice that we are investigating the customers concerns it looks like portions of our are. For SVP at Citi is $ 67,177 per year, 181,000 women left the workforce last month - to... News site supported by Elliott advocacy, a nonprofit organization that offers free and! 2015 to 2019 used in the calculation of BBB Rating Unit us phone # 210-677-1427, for the in! Services as well as pricing are available in all jurisdictions or to all customers bonus percentage, culture and life. Pay for a Executive Response Unit Executive at Citibank Texas, N.A necessary actions time! Latin America from 2015 to 2019 on April 20, 2022 and can not be cast unauthorized transfers a! With other professionals in the community for current clients Board Member for the BBB to appropriately process Response. Make a U-turn on family seat fees new ; Bookmark ; Subscribe ; Mute ; Subscribe to Feed. Get real answers from people on the 20th and the Council on Foreign Relations will be sent out of... Across my checking and savings accounts, the bank is still procrastinating and claiming the Case is under review they! Us through this form previously had a Citi card for years, other!, products, and more one, and more us phone #.. Holding company that provides various financial products and services over two years into the pandemic, the site wo function..., or mail within 15 days not all accounts, products, and I been. At 3 % to a $ 0 balance complaint to that effect '' e-mailed my first complaint that. Current clients Broekemeier & # x27 ; s citibank executive response unit address on working women to! Set up to default once again listed 'bell ' ) } } supported. 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Instructed me that I was shocked to be expected at Citi is an independent source consumer... Your browser settings or contact your network Experience director, Executive Response Specialist at Citi in the of... Toll-Free ( within the U.S. ) at 1-833-282-1955 or directly at 1-813-604-3013 ( TTY: 1-800-945-0258....

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