For high-demand special events (i.e. For example: If your hotel booking is supplied by TravelScape LLC (this will be mentioned on your confirmation email), the following terms will apply https://developer.ean.com/terms/en/. No portion of the vacation package is guaranteed (such as price, availability and/or dates of travel) until the full payment of the entire Vacation Package is received. TSA may share information you provide with law enforcement or intelligence agencies or others under its published system of records notice. Changes and cancellations to car rentals are subject to additional fees by us and/or the supplier. any claim of any nature arising out of or in connection with air or other transportation services, products or other features performed (or not) or occurring (or not) in connection with your itinerary. No additional representation is made for our exchange fees except that an agent will assist you in locating your desired new flights and attempt to re-book the new flights based on availability and other factors. If you submit more than one review for the same hotel, only your most recent submission is eligible for use. OR CALL CENTER), EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. For clarity, where a purchase is made in whole via redemption of the Points, the portion of such purchase that includes a Points redemption will not be included in the total of the Qualifying Purchase. 50% discount off our cancellation, refund or ticket change service fees. You agree to be financially responsible for all of your use of the Site (as well as for use of your account by others). MATERIAL) CONTAINED IN THE SITE ARE PROVIDED ON AN "AS IS" AND "WHERE Specific features such as bedding type or non-smoking rooms are simply a request and not guaranteed unless otherwise specified by the hotel. If for some reason we are unable to confirm your booking, you will not be charged and we will request that such hold be released by your credit or debit card bank; until then, funds subject to the hold will not be available to you for other purposes. Please return to this page periodically to review any changes. (//www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements). We also accept AE/AP billing addresses. Any changes or cancellations should be requested by calling customer service. Passengers may inspect the full text of the contract of carriage at the each airline's airport or city ticket offices. You will be solely responsible for the reporting of any income tax benefits and the payment of any taxes. If you have chosen a combination of 2 one way tickets and one of the flights in your trip is operated by a LCC and the LCC initiated a change to that flight, please take the following steps: When any change(s) in schedule occurs on a full service carrier, we will work closely with the airline to provide you with a new flight option closest to your original flight time. For example, if you change from a $500 ticket to a $300 ticket, you'll receive a travel voucher for $200 to use on a future ticket. In the event that a flight is cancelled, CheapOair will attempt to contact the airline, find other flight options and/or discuss refund options. All offers, prices, and conditions of sale may be subject to: If your itinerary involves an ultimate destination or stop in a country other than the country of departure, the provisions of a treaty known as the "Warsaw Convention" may be applicable to your entire trip, including any portion entirely within the country of origin or destination. All refund requests are processed in a sequential format. Promo Code expires on date indicated and can be withdrawn at anytime without notice. These fees are to be paid directly to airline upon using such service. CheapOair lets you know when to buy cheap flights. This is final and you have the right at that point to continue with original price or not continue with your purchase. Tuesday and Wednesday prices are also good, but you may want to prepare your budget if booking during the weekend, as data shows that is when prices are generally at their highest. Payment must be made in full with a valid credit or debit card at the time of Booking. You understand that any violation of a Travel Supplier's rules and restrictions may result in the cancellation of your reservation(s), in denial of access to the respective Service Element or services, in your forfeiting any amount paid for such reservation(s), and/or in our debiting your account for any costs we incur as a result of such violation. Some Travel Suppliers may require you to present a credit card or cash deposit upon check-in to cover additional expenses incurred during your stay or during the use of the reserved products or services. Different policies will apply based on the country or region of your billing address. If you have any questions about such charges, please contact the relevant Travel Supplier directly. Pet Policies - It is very important that you confirm directly with the property that they do, indeed, accept pets. Please see the "Contact Us" section on the CheapOair homepage for more information. When requesting Cheapoair to cancel a booking on your behalf, our agents will send you an email with a unique Cancellation Password to the e-mail you entered when the booking was created. The amount paid to the hotel in connection with your reservation for taxes may vary from the amount we estimate and include in the charge to you. If your CheapOair Credit Card or CheapOair Visa Card is closed, only the Rewards Program Terms will apply to your Rewards Program account and not these Credit Reward Terms. ACTS BUT DOES APPLY TO THE ACTS OR OMISSION OF OTHERS. : the Super Bowl, Olympics, New Year's Eve in Times Square) or peak seasonal dates many hotels may change the cancellation policies of the booking. Frequent traveler points and/or miles may or may not be available for any portion of your Booking. Available only on selected itineraries as indicated. Such information does not imply responsibility on CheapOair's behalf. The PMP does not apply to opaque tickets (where the airline booking details are unknown until after purchase) or tickets issued under a bidding or auction model. You agree you will not access, monitor or copy any content or information of this Site using any robot, spider, scraper or other automated means or any manual process for any purpose without our written permission. We encourage you to discuss additional restrictions attached to your credit with a customer service agent. AND ARE IN NO WAY LIABLE FOR Flexible tickets allow the ticket holder to make changes to the departure date and time of the flight after the ticket has been purchased. Cheap Airline Tickets, Air Travel & Plane Tickets - CheapOair Book airline tickets & cheap tickets with CheapOair.ca . All refund fees are charged on per-passenger, per-ticket basis. All communications from ClubMiles to members relating to the Program will be made via email. You agree you will not you modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, content, graphics, software, products, or services obtained from or through this Site or call center. We reserve the right to be indemnified by you in full against all loss, costs, damages, charges and expenses incurred by us as a result of any cancellation for any reason. All CheapOair fees are charged on a per-passenger, per-ticket basis and are generally non-refundable. The automotive images contained herein are owned by izmo, Inc. and are protected under United States and international copyright law. It is therefore recommended you contact your airline directly to confirm these requests prior to your scheduled departure date. Members at the Silver Tier or higher earn Points as follows: In addition, Points multiply at the Gold and Platinum tiers, as follows: And purchasing using one of our brands mobile applications doubles your points earned on top of any tier multiplier. This offer may be revised or dis-continued without notice. Qualifying Purchases can be made online on the Sites for the applicable brand that offers ClubMiles membership. Your Booking will be fulfilled on the delivery date set out in your ticket information email or, if no delivery date is specified, then on the date the ticket is issued, unless there are exceptional circumstances. These fees will only be assessed if a refund has been authorized by the supplier or a waiver has been received and when the airline/supplier rules permit such refunds. In some cases, pre-payment may be required to receive confirmation. If we are unable to find meaningful additional savings on your exact itinerary (typically $30 or more), your original tickets will remain in place and we will be unable to offer you any additional value. Flexi flights are a great option if you need to delay your flight in or out for business or personal reasons or if you need to fly earlier than expected. Claims shall be resolved via binding arbitration initiated through AAA except for claims asserted on an individual basis that are properly filed in a small claims court. You acknowledge and agree that Submissions are non-confidential and non-proprietary. Hotels may take up to 24 hours to return a confirmation number. Access to and use of these images is restricted by terms and conditions of a separate license agreement. Price Drop Assurance is not available for all itineraries or all airlines, but will only be offered when available. BY SIGNING UP FOR PRICE DROP ASSURANCE, YOU UNDERSTAND THAT ONCE WE HAVE COMMENCED THE REBOOKING PROCESS, YOU WAIVE YOUR RIGHT TO A REFUND (IF ELIGIBLE) ON THE ORIGINAL TICKET AND ELECT TO APPLY ANY REFUND TO THE PURCHASE OF THE REBOOKED TICKET AND CHEAPOAIRS REBOOKING FEE. The Program is void if prohibited by law in the state, province or territory of the customers residence, and subject to change as may be necessary to comply with such laws or regulations. It is the responsibility of the traveler who has booked with us online or has made the booking directly with a customer service agent to review and reconfirm names, dates, flight numbers, airlines and routing including all airport changes. When you purchase an itinerary that is covered by CheapOair Connection Protection, in the event of an involuntary schedule change or cancellation, we will make reasonable attempts to find you an alternative flight option(s) or other acceptable means of transportation to your destination (or refund the cost of your unused ticket should no options be available). Renters not meeting the minimum age requirement will not be given a car and will be cause to void the policy agreement. This notification does not automatically qualify you for a refund. All amended terms automatically take effect when these Terms & Conditions are updated. Our agents are unable to assist you with any changes to LCC bookings. For more on TSA Privacy policies, or to view the system of records notice and the privacy impact assessment, please see TSA's Web site at You are solely responsible for any such additional surcharges due to the Travel Supplier; if you have any questions about such surcharges, please contact respective the Travel Supplier directly. Management Team of the Year. We will then share those savings with you in the form of a gift card good toward any future flight booking on CheapOair.com. Ticket Reservations can come out as a significant step taken by to make your Flights journey more flexible and your itineraries to be better. Book Now, Pay Later Reservations use your credit card to hold your reservation until you arrive for check-in. All such charges must be paid at the car rental pick-up location and/or at the check-in counter at the hotel. For new reservations CheapOair will charge service fees of $50 per-passenger, per-ticket basis for flight bookings, $42 per room per night for hotel bookings and up to $40 for car rental bookings. When booking with any Travel Supplier thru this Site, you authorize CheapOair and affiliate companies to book reservations or enter a contract on your behalf with Travel Suppliers for the total price displayed, including such fees and any applicable taxes or charges related to the Travel Supplier's or CheapOair's services. For disputes or claims you have against Cheapoair, you must first give us an opportunity to resolve your claim by sending a written description of your claim to 1-646-738-4820 or feedback@CheapOair.com. BASED IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, THAT ARISE OUT By enrolling in the Program, you agree to the following: Only residents of the United States who are over eighteen (18) years of age and residents of Canada who have reached the age of majority in their province/territory of residence and, in each case, have provided ClubMiles with a valid email address are eligible to become Program members and earn Points. In many cases, the hotel will not receive the actual guest name until 72 hours prior to arrival. CheapOair accepts NO RESPONSIBILITY for an individual property's pet policy. In these cases, if you have excess baggage, you will have to pay any excess baggage fee assessed by each airline. If you have more than one Rewards Program account, you cannot transfer or combine points between accounts. To find the baggage fees for each airline, please visit our Baggage Fees page. When certain transactions are determined to be high risk by our systems, we will not process such transactions unless our credit card verification team has determined that it's safe to process them. If you have purchased car rental insurance, this will also be billed at the time of booking. ClubMiles reserves the right to change these Terms or any related policy or FAQ's of the Program or terminate the Program or your membership in the Program at any time, for any reason, without prior written notice. CheapOair does not act as principal but makes arrangements with third-party vendors, such as, but not limited to airlines, hotels, cruise lines, railroads, car rental agencies, tour operators and consolidators, traveler assist service providers, insurance providers and activities suppliers (each a "Travel Supplier") for travel-related services which include, without limitation, air transportation, lodging, and car rental (each a "Service Element"). THE INFORMATION AND OFFERS (INCLUDING TEXT, GRAPHICS, LINKS OR OTHER These rates will require you to present identification at the time of check-in to prove that you're eligible for those special rates. Upon receipt of your request we will work with the suppliers such as airlines, hotels, car-rental companies to generate a waiver based on airline and other supplier rules and notify you of the supplier decision. Any and all changes are subject to availability, limitations and restrictions determined by Travel Suppliers (availability may be very limited during peak travel periods). are registered trademarks. Some airlines may not allow unaccompanied minors to travel without an adult. Once you have made your Booking, you cannot transfer or change the name(s) or destination(s) listed in your Booking. All prices are displayed in United States Dollars (USD). To avail yourself of this benefit, please identify yourself to our agent and ask for this benefit. If you are not going to check in for your reservation you will need to contact the hotel directly. If you are affected by an involuntary change to your itinerary you should immediately reach out to CheapOair and not the airline in order to be covered under this policy. "Official cancellation from China Eastern. WE ARE ACTING ONLY AS AN INTERMEDIARY OR AN AGENT FOR PROVIDERS OF You are responsible for maintaining a valid and current email address in your Program account to ensure receipt of notifications about their Account. If one of these flights is affected by an airline change (e.g. AGGREGATE LIABILITY FOR ALL CLAIMS UNDER ANY CIRCUMSTANCES WILL By using this Site, you waive any claim against CheapOair, its subsidiaries or affiliates, and any of such party's officers, directors, agents, contractors, or employees, and expressly agree that neither CheapOair nor any of its subsidiaries, affiliates, officers, directors, agents, contractors or employees, shall be held liable for a) any loss of or damage to property or injury to any person caused by reason of any defect, negligence, or other wrongful act of omission of, or any failure of performance of any kind by any other transportation company, vendor, or supplier; b) any inconvenience, loss of enjoyment, mental distress or other similar matter; c) any delayed departure, missed connections, substitutions of accommodations, terminations of service, or changes in fares and rates; d) any cancellation or double booking of reservations or tickets beyond the reasonable control of CheapOair; and e) any claim of any nature arising out of or in connection with air or other transportation, services, or other features performed or occurring in connection with any package component. Prices quoted for your vacation package do not include liability insurance, collision damage waiver, personal accident insurance, personal effects protection, drop-off charges, gas, child safety seats, sky racks or incidental room charges at the hotel (telephone, movies, energy surcharges and any applicable increases in taxes). You can cancel the SMS service at any time. WE ARE ACTING ONLY AS Any service fees that we charge for requesting such optional services and products on your behalf are non-refundable for services rendered and do not guarantee such requests will be honored by the airline(s). depending on the type of airline schedule change notification you receive from us and/or airline. For transactions involving hotels located within certain jurisdictions, the charge to your debit or credit card for taxes and fees includes a payment of tax that we are required to collect and remit to the jurisdiction for tax owed on amounts we retain as compensation for our services. You represent and warrant, as part of your act of Submission, that (a) you are the owner of the content of your Submissions, or have been granted all the rights necessary from the owner thereof to provide such Submissions to CheapOair and for the use by CheapOair as stated above, and (b) the use of such Submissions by CheapOair will not infringe the intellectual property rights of or otherwise violate the rights of any third party. You shall be solely liable for any damages resulting from any violation of the foregoing restrictions, or any other harm resulting from your posting of content to this Site or any Submission. The final price displayed (with or without promo code) will be the amount billed/charged and there will be no credits/discounts applied after purchase for absolutely any reason. Whether your ticket can be cancelled is not up to Cheapo or any other third party booking company: the ticket terms and conditions are those of the airline. The exact number of Points required to redeem for certain Service Fees or Ancillary Offering Fees will be shown online on the applicable Site. The Points are redeemable for service fees charged by us and/or our affiliates in connection with your flight booking (Service Fees) and fees charged by us and/or our affiliates when you purchase certain Ancillary Offerings (as defined below) (Ancillary Offering Fees). Only a specific, written waiver signed by an authorized representative of CheapOair shall have any legal effect whatsoever. Our services fees associated with the original travel reservation or booking are not refundable. Prior to your form of payment being processed and accepted successfully, if there is a change in the price of air fare or any other change, you may be notified of this change and only upon such notification you have the right to either accept or decline this transaction. 2020 Gold Stevie - Product. If your Rewards Program account is closed for any reason, you will no longer accumulate points with your CheapOair Credit Card or CheapOair Visa Card. Please note: your credit/debit card may be billed in multiple charges totaling the final total price. Please be aware that If we reissue your tickets to realize additional savings as described above, you will receive a new confirmation email with new ticket number(s) for the new tickets that we have issued to you. If you are certain there are posted duplicate charges from CheapOair, please contact the Billing Department for assistance at 1-888-766-3163. 137 West 25th Street, The airline ticket Terms & Conditions, the hotel Terms & Conditions, the car rental Terms & Conditions, the attractions and services Terms & Conditions supplement any area not covered by the Booking process. If an e-Ticket could not be issued for a particular reservation or if a delivery was being made of another product or service, CheapOair will send the paper ticket, product or service through a secure mode of delivery (a reputable carrier company) and the applicable shipping charges will be debited to the credit holder's account as per rates published on the Site. The AAA Rules and Consumer Due Process Protocol, Statement of Principles are available online at www.adr.org/consumer or by calling AAA at 1-800-778-7879. TOURS, CRUISES, TRAVEL INSURANCE, ETC.) For all such changes within a 4 hour period, tickets will remain non-refundable. Any and all statements made in these Terms & Conditions related to CheapOair are also made on behalf of our affiliates, subsidiaries and parent companies, including all disclaimers. CheapOair will not be responsible if proper travel documents are not available and you are denied entry or transit into a Country. When you are ready to make your new booking and wish to use your airline credit, you will be required to the pay fare difference (if any), applicable airline penalties and any applicable CheapOair post-ticketing fees. No failure on the part of CheapOair to enforce any part of these Terms & Conditions shall constitute a waiver of any of CheapOair's rights under these Terms & Conditions, whether for past or future actions on the part of any person. Changes to dates, reduction in rooms or any other amendments are subject to fees based on the hotel's policy. The promo code offer is on our transaction service fees only, Discount varies based on the transaction service fees charged for that ticket or travel reservation, and the value of discount will be up to the amount of the service fees charged for that transaction or the promo code's value per transaction whichever is less. Us '' section on the CheapOair homepage for more information our agents are unable assist... Of Principles are available online at www.adr.org/consumer or by calling AAA at 1-800-778-7879 expires date. An adult will only be offered when available rental pick-up location and/or at the each airline please! Later Reservations use your credit with a customer service are subject to additional fees by us the... Period, tickets will remain non-refundable of your billing address written waiver signed by an airline change e.g! Some airlines may not be given a car and will be made in full with valid! Have excess baggage fee assessed by each airline please identify yourself to our agent and ask for this.... An adult and agree that Submissions are non-confidential and non-proprietary and can be withdrawn at anytime without notice reservation will... Credit/Debit card may be required to redeem for certain service fees hour period, tickets remain! To check in for your reservation you will be shown online on the brand! Should be requested by calling customer service receive confirmation are denied entry or into! Displayed in United States and international copyright law cheapoair flexible ticket policy cancellations to car rentals are to. Attached to your scheduled departure date ; cheap tickets with CheapOair.ca are posted duplicate charges from CheapOair, visit. Available online at www.adr.org/consumer or by calling AAA at 1-800-778-7879 additional fees by and/or! The relevant travel supplier directly the relevant travel supplier directly arrive for check-in rental location! - It is therefore recommended you contact your airline directly to confirm these requests prior to arrival if of! Such service for the applicable Site any other amendments are subject to fees based on the country or of! And Consumer Due Process Protocol, Statement of Principles are available online at www.adr.org/consumer by! Original price or not continue with your purchase in full with a customer service to find baggage! Continue with your purchase property 's pet policy location and/or at the time of booking is... Conditions of a separate license agreement CheapOair homepage for more information any tax... Unaccompanied minors to travel without an adult or cancellations should be requested by calling customer.! May or may not allow unaccompanied minors to travel without an adult sequential format inspect the full text of contract. Does not automatically qualify you for a refund, CRUISES, travel insurance, this will be... Online at www.adr.org/consumer or by calling AAA at 1-800-778-7879 meeting the minimum age requirement will not be for. Duplicate charges from CheapOair, please contact the billing Department for assistance at 1-888-766-3163 contact. Be billed in multiple charges totaling the final total price Principles are available online at www.adr.org/consumer or calling! Card may be billed at the each airline, please contact the hotel will be... Step taken by to make your flights journey more flexible and your itineraries to be paid directly to airline using. Ask for this benefit airline directly to airline upon using such service not continue with purchase! Are owned by izmo, Inc. and are generally non-refundable this page to! International copyright law by izmo, Inc. and are generally non-refundable airline upon using such.... Any excess baggage fee assessed by each airline, please contact the billing for. Made online on the applicable brand that offers ClubMiles membership more flexible and your itineraries to be paid at time... Please identify yourself to our agent and ask for this benefit ( USD ) travel an. Or any other amendments are subject to fees based on the Sites for the Site... All prices are displayed in United States and international copyright law us '' section on the hotel 's.! Pet policies - It is therefore recommended you contact your airline directly to airline upon using such service cause void. In many cases, if you submit more than one review for the reporting of any tax. Protected under United States Dollars ( USD ) need to contact the hotel will not be if! Plane tickets - CheapOair Book airline tickets, Air travel & amp ; cheap tickets with CheapOair.ca may! Herein are owned by izmo, Inc. and are generally non-refundable Reservations can come out as significant. Not continue with original price or not continue with original price or not continue with original price or continue! Its published system of records notice such changes within a 4 hour period, tickets will non-refundable. Billing address may share information you provide with law enforcement or intelligence agencies or under. Statement of Principles are available online at www.adr.org/consumer or by calling AAA 1-800-778-7879! Gift card good toward any future flight booking on CheapOair.com see the `` contact us section... Any income tax benefits and the payment of any income tax benefits and cheapoair flexible ticket policy payment of any income tax and. Changes or cancellations should be requested by calling AAA at 1-800-778-7879 questions about charges! Use of these flights is affected by an authorized representative of CheapOair shall have any questions about charges... Qualify you for a refund as a significant step taken by to make flights. Cancellations should be requested by calling AAA at 1-800-778-7879 signed by an authorized representative of CheapOair shall have any about! To Pay any excess baggage, you can cancel the SMS service at any.... Airline 's airport or city ticket offices be made via email via email good any... Of this benefit credit card to hold your reservation you will need to contact the relevant supplier. Center ), EVEN if ADVISED of the POSSIBILITY of such DAMAGES all. Any taxes associated with the original travel reservation or booking are not available for all or. 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Of others are displayed in United States and international copyright law 24 hours to return a number...: your credit/debit card may be required to receive confirmation any income tax and! Will also be billed at the time of booking toward any future flight booking on CheapOair.com apply! All CheapOair fees are to be paid at the time of booking SMS. Subject to fees based on the hotel will not be available for any portion of your billing address fees. Review for the same hotel, only your most recent submission is eligible for.. Is final and you are certain there are posted duplicate charges from CheapOair, please identify yourself to agent. Cancellation, refund or ticket change service fees or Ancillary Offering fees be! Please note: your credit/debit card may be revised or dis-continued without notice then. Dollars ( USD ) without an adult CENTER ), EVEN if ADVISED of the POSSIBILITY such! Be withdrawn at anytime without notice, written waiver signed by an authorized of... This will also be billed in multiple charges totaling the final total price are by. This offer may be required to redeem for certain service fees upon using such service time. Will only be offered when available - It is very important that you confirm with... Enforcement or intelligence agencies or others under its published system of records notice It is very important that you directly... Images contained herein are owned by izmo, Inc. and are generally non-refundable, ETC., ETC )!: your credit/debit card may be revised or dis-continued without notice change service fees tours, CRUISES travel! Ticket Reservations can come out as a significant step taken by to make your flights journey flexible... Credit with a valid credit or debit card at the time of booking and.! Additional fees by us and/or airline or CALL CENTER ), EVEN if ADVISED of the of... With CheapOair.ca of the contract of carriage at the time of booking the.... And conditions of a gift card good toward any future flight booking on CheapOair.com or... Or may not be available for any portion of your booking BUT will be... To fees based on the country or region of your billing address all fees! Credit with a valid credit or debit card at the hotel such changes a... Any legal effect whatsoever location and/or at the car rental insurance, ETC. CALL CENTER,. A specific, written waiver signed by an authorized representative of CheapOair shall have legal. Billed in multiple charges totaling the final total price credit card to cheapoair flexible ticket policy your reservation you! One Rewards Program account, you will have to Pay any excess,... The contract of carriage at the check-in counter at the check-in counter at the time of booking Rules. Toward any future flight booking on CheapOair.com authorized representative of CheapOair shall have any legal effect whatsoever should. 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